Terms and conditions
Legal disclaimer
An agreement contract, detailing the full terms and conditions of your treatment between client and therapist, will be administered and signed before any treatment commences. Please note that the therapist reserves the right to refuse the provision of their services should they feel that the client is not a suitable candidate.Â
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Any treatment provided by heal & harmonise is not a substitute for medical diagnosis or treatment. Please contact your GP or suitably qualified medical professional before commencing any treatment. Please do not change any current treatment or prescription medication you are undergoing without prior consent of your GP or mental health professional advisor.
heal & harmonise holds appropriate Public Liability and Professional Indemnity insurance policies for Complementary Therapists and Healthcare Professionals.
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The client will be treated with care and respect in accordance with The National Hypnotherapy Society’s Code of Ethics.
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Antisocial behaviour of the client will cause the immediate cessation of treatment.
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Results may vary from person to person and the agreement to work on issues presented by the client is not a guaranteed cure.
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In the event that the client sees reason to bring about a complaint against the Hypnotherapist, contact details will be provided for this.
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Confidentiality of client information will be upheld at all times, unless there is a risk of harm to the client or others known to the client. In this exceptional circumstance, it would be a duty of care by the Hypnotherapist to contact a medical professional, such as the client’s GP or legal professional. It may also be necessary to discuss the client’s case with a Supervisor, but the client name will be anonymous, in this instance. This is in accordance The National Hypnotherapy Society’s professional standards practice and ethics.
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Client notes and information will be kept private and secure and in accordance with the General Data Protection Regulation (GDPR).
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Sessions will take place at the Hypnotherapist’s treatment room or online depending on the treatment/client need.
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Fees to the Hypnotherapist are to be paid in full by the client on the day of the session in accordance with the Hypnotherapist’s most recent advertised services and pricing list by cash, card or BACS.
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Refunds will not be offered, in the unlikely event of a client believing the session/s have been unsuccessful.
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Missed client appointments or cancellation of the client session with less than 24 hours notice to the Hypnotherapist will result in the client being liable to pay for the full cost of the intended session.
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Contact between sessions are limited to email, text message or phone call at an agreed time with the Hypnotherapist.
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The Hypnotherapist reserves the right to refuse the provision of their services should they feel that the client is not a suitable candidate.